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DELIVERY & RETURN

DELIVERY

Shipping charge for items ordered at March23 may differ.                 

Check our list underneath for more information:                                                                                                                   

Belgium: No shipping charge / Free returns

Netherlands: Shipping charge of €4,99 / Free returns

Germany: Shipping charge of €6,99.

France: Shipping charge of €6,99.

Italy: Shipping charge of €6,99.

Luxembourg: Shipping charge of €6,99.

Spain: Shipping charge of €6,99.

Denmark: Shipping charge of €6,99.

Austria: Shipping charge of €6,99.

Portugal: Shipping charge of €6,99.

Switzerland: Shipping charge of €6,99.

United Kingdom: Shipping charge of €9,99.

Ireland: Shipping charge of €39,95.

We do our utmost to deliver the order to your home as quickly as possible.

We ensure that all orders are delivered within 1 to 4 working days.

Our courier, BPOST delivers from Monday to Friday.

How can I track my order?

As soon as your order is sent from our distribution center you will receive a shipping confirmation with the track & trace code of your order.

Once your order has been taken with the mail deliverer you can follow it.

I am not home when my order is delivered, what should I do?

No problem! The delivery person will put a note in your mailbox and let you know which steps you should take in order to obtain your package. 

RETURN

Isn't the item exactly what you had in mind? A pity, but that can happen!

You have a period of 14 calendar days to revoke the agreement and to inform us that you will return the item.

As a customer, you are not responsible for the costs of the return shipment.

We will refund your order within 14 workdays. Without proof of shipment with a Track & Trace code lost returns will not be reimbursed.

WHAT ARE THE CONDITIONS?

- Keep the articles in original condition and / or packaging including tag. If the item you return is damaged or the packaging is missing, we can hold you liable for the impairment that the property has undergone as a result and claim compensation for this that is proportional to this impairment.

(Article VI.51 §2 of the WER)

 

HOW DOES THIS WORK.?

​We make it as easy as possible. Just visit the following link and follow the steps to return your order safely back to us: https://march23.shipping-portal.com/rp/.

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